‘Collaborative Demand-Led Design’ — a new product from Collaborate and NHS Horizons

Managing demand for health and social care services is one of the biggest policy challenges of the moment. Sustained austerity, escalating demand and a set of profound system changes driven by Sustainability and Transformation Plans (STPs) are forcing big questions about the capacity of services to cope.

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Short term survival is driving the national debate. But over the longer term, we need new approaches that can better adapt to changing citizen needs and provide a more seamless route through different care settings.

This is why Collaborate and NHS England’s Horizons group have developed a new approach to support demand management within health and care systems. Combining our expertise in demand management, collaborative innovation, flow science and organisational change, we have created ‘Collaborative Demand-Led Design’ — a new methodology to change systems, services and outcomes that we are delighted to launch today.

Please let us know what you think. We want to hear from NHS, local government and health system partners who are interested in hearing more, or would like to be one of our test sites for 2017.

Download the report here. We look forward to hearing from you.

Henry Kippin, Chief Executive, Collaborate CIC and Helen Bevan, Chief Transformation Officer, NHS England Horizons.