Reimagining public services

Putting the human back at the heart of public services.

We need to put the human back at the heart of public services, bring services together around the realities of people’s lives and focus on what will enable them to thrive. We are transformation partners to local authorities, services, NHS organisations, civil society organisations and partnerships who want to shift public services towards collaborative ways of working, helping to change organisational thinking, culture and practice. 

Insights

reimagining public services

Jan 31st, 2023

Building a collaborative future

The perils of perma-crisis Times are hard. We know the headlines: climate crisis, the enduring impacts of Covid, the cost of living, war in Europe,…

Oct 12th, 2022

Learning from young people’s vision for public services. (TLDR: It’s not New Public Management)

Chloë Darlington, Policy and Communications Manager at Children England contributes this guest blog during Human Learning Systems Week. Children England’s mission is to change the world…

Jul 7th, 2021

Whitehall is failing to learn Covid’s biggest lesson

This article was originally published in PolicticsHome, on the 1st July 2021. Human Learning Systems is the type of bold and radical vision that “building back…

May 11th, 2021

Getting from the Margins to the Mainstream

In September 2020, we published “From the Margins to the Mainstream: How to create the conditions for new operating models to thrive” as part of the New…

Oct 6th, 2020

Introducing New Operating Models for Local Government

“In these times of turmoil and transition, we can see the green shoots of an alternative future. We can see evolutions in how parts of…

Oct 6th, 2020

From the Margins to the Mainstream: How to create the conditions for new operating models to thrive

This guide provides a diagnostic tool for local government innovators to catalyse systems change and evolve public services from the inside out. It identifies how…

Oct 6th, 2020

Reframing Risk: How to adopt new mindsets around risk that enable innovation

This guide explores how local authorities can reframe risk to enable innovation, by widening the lens and expanding the space for upside possibilities. It also…

Oct 6th, 2020

From the Margins to the Mainstream

This guide provides a diagnostic tool for local government innovators to catalyse systems change and evolve public services from the inside out.

Jun 30th, 2020

It’s not me, it’s you: how the system needs to change in order to sustain and grow new models of public services

Late last year, Collaborate CIC and Nesta formed the Upstream Collaborative, a space for local government innovators to learn about, share and accelerate new ways…

May 24th, 2020

A Whole New World: Public Service in the time of Coronavirus

A Whole New World: Public Service in the time of Coronavirus Summary Responding to Coronavirus is causing public servants to turn off the target-based tools…